We love meeting you and your pets!
Our experienced Pet Behaviour Helpline trainers are here to work with you to address the drivers of your pet’s behavioural issues and recommend positive reinforcement techniques as well as refer to more comprehensive training programs if required.
Nationally Accredited Behaviour Trainer (Delta Institute Cert IV)
Cert II in Animal Studies
Dog Training Professional Member of The Pet Professional Guild Australia (PPGA)
Accredited Professional Dog Trainer Member of the Association of Pet Dog Trainers (APDT)
Bianca has spent the past five years working in the shelter environment, developing a strong foundation in animal behaviour, welfare, and handling, working closely with a wide range of dogs with varying needs.
Also passionate about education, Bianca regularly engages with students, children, and the community, delivering information on animal behaviour and responsible pet ownership.
Driven by empathy and a genuine love for animals, Bianca is dedicated to ensuring every dog has the opportunity to live a happy, healthy life. Shelter animals hold a particularly special place in her heart. This is reflected in her own dog, Floss, a beloved Bull Arab who Bianca has proudly watched grow from an underconfident and underweight pup into a thriving, confident adult.
Floss now joins Bianca as an education dog, delighting audiences with her friendly nature, bright smile, and impressive repertoire of tricks.
Nationally Accredited Behaviour Trainer (Delta Institute Cert IV)
Cert III in Companion Animal Services
Cert IV in Mental Health & Peer Work
Dog Training Professional Member of The Pet Professional Guild Australia (PPGA)
Accredited Professional Dog Trainer Member of the Association of Pet Dog Trainers (APDT)
mindDog-approved Trainer
Emma has over eight years of experience in animal behaviour and training, supporting dogs and cats with complex behaviour concerns.
Emma is particularly interested in the unique role of assistance animals and has pursued additional qualifications in human mental health to better support human-animal teams in this area.
Emma is committed to improving communication between people and their pets through positive training and empathetic support, prioritising the mental well-being of both pet guardians and animals.
In her home in the hills, Emma lives with her partner, an adored senior rescue golden retriever, and two affectionate Birman cats.
